SMS Platform
Sender IDs
Register and manage custom SMS sender names.
A sender ID is the name or number displayed as the sender when an SMS is received. Different countries have different rules for sender IDs.
How sender IDs work
- Sender IDs are alphanumeric (e.g. "eSMS", "MyApp") or numeric (e.g. a short code)
- Some countries require pre-registration with the telecom regulator
- If no sender ID is specified, a default is used
Managing sender IDs
Sender IDs are managed by eSMS administrators. To request a sender ID:
- Log in to app.esmsafrica.io
- Go to Sender IDs
- View your approved sender IDs
Contact support to register a new sender ID for your account.
Per-country rules
| Country | Alphanumeric | Registration required |
|---|---|---|
| Kenya (KE) | Yes | Yes |
| Uganda (UG) | Yes | Yes |
| Tanzania (TZ) | Yes | Yes |
| Nigeria (NG) | Yes | Yes |
| South Africa (ZA) | Yes | Yes |
| Ghana (GH) | Yes | Yes |
Registration requirements and timelines vary by country. Contact support for details.